Ticket #12 (closed defect: fixed)

Opened 12 months ago

Last modified 12 months ago

NoConnection to itunes / NoData / ErrorMessage

Reported by: fwinterb@… Owned by: anonymous
Priority: major Milestone:
Component: component1 Version:
Keywords: Cc:

Description

Hello,

I tried Shtaggle the first time a few days ago and I think its a great product making my life much easier. - But then the next day - nothing happened. I looked in the settings - theres nothing to select in the music app fieled, is this okay? - I neither get any data from Last.fm or Itunes (Title and artist name) nor can I use the controls (back, forward, pause) in shtaggle or add any tag. - If I do so I get error messages like: An unexpected error has occured (AttributeError?: 'NoneType?' object has no attribute 'next') or: An unexpected error has occured (AttributeError?: 'ShtaggleAppDelegate?' object has no attribute 'tagstats'). I already tried to reinstall several times and tried the new Version 1.1.0 today.

Can you help please?

Thanks,

Falko

Attachments

Change History

Changed 12 months ago by anonymous

  • owner changed from somebody to anonymous
  • status changed from new to assigned

Falko; see your email. I have a feeling this is because somewhere in your comments of your tracks there is a stray bracket... (without its partner)... this gets sent to the log files (taguse.txt in ~/Library/Applcation Support/Shtaggle) and then this gets parsed (badly)... Try: Making a blank (empty) duplicate of ~/Library/Applcation Support/Shtaggle/taguse.txt Deleting ~/Library/Preferences/net.synfinity.Shtaggle.plist (this will reset the prefs)

Changed 12 months ago by steve

  • status changed from assigned to closed
  • resolution set to fixed

This was due to the location of iTunes changing. Shtaggle thinks it will be in /Applications!

Add/Change #12 (NoConnection to itunes / NoData / ErrorMessage)

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